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Your questions.
Our help.

Find an answer or talk directly to us. Together, we make Mira better.

Contact supportAn idea for Mira?

How can we help?

When will Mira launch?

Launch is planned for 1 December 2026 at 6 pm CET. Join the launch notification list on the Mira website.

Which devices is Mira for?

Mira is being developed for Windows 11. This website shows previews; it does not replace an installed app.

Is Mira free?

The basics are intended to stay free. Other offers and Premium features are presented on the Mira website.

How do I report a bug?

Choose Report a bug below. Describe the steps, expected result and what actually happens. Your Windows and Mira versions help us investigate.

Where can I suggest new features?

Submit suggestions and support published ideas on our ideas board. Votes show us what interests you; they do not promise implementation.

How do I get a response to my ticket?

After submitting, you receive a ticket number. Keep it so you can refer to your request later. Your report is stored privately and reviewed by our team.

We're listening.

A question, a problem or something not working as expected?

Your report is private. You receive a ticket number after submitting.

What happens to your details?

Your email and support reports remain private and are used to handle your request. Tickets are deleted after 180 days. Ideas appear only after review; titles, descriptions and categories become public, but your email never does. Unpublished suggestions are deleted after 90 days. Technical identifiers are retained for up to 24 hours to prevent abuse. When voting, a necessary browser cookie remembers your vote for up to one year. Please do not send passwords or confidential information. Privacy (German)